Employee Experience Development - Business Application UX and Service Design Development

The client would like to innovate all their presently used IT applications and related processes. New solutions should reduce employee frustration, save time and cost, create comfort, transparency, flexibility and ultimately increase customer satisfaction. New processes should follow the logic of identifiable individual problems of customer cases, suppliers, or the special working environment conditions. The development simplifies and puts constraints on the processes or - on the contrary - creates new ways and services in the system.
Glass Repair & Replacement Business Development, Europe | 2019/2020