Redesign digital onboarding user experience following the design system patterns and brand identity of the bank.
Discover + Define:
Private Bank User (RM) / Client (HNW) / Market (History, Current
Situation, Future, Ecosystem, Business Goals, Problem Space) and Onboarding for Wealth
(Challenges, Solutions, Best Practises
Ecosystem, Problem Space) research
Discover + Define:
Main UX Design Principles (Research-based usability data: 10 Heuristics,
usability.gov guidelines). Analysis of the given solution, finding usability problems, issues
Ideate + Explore Concepts
Frame Solutions
Prototype + Test
Design Thinking Process
Market Research, Competitor Analysis, Benchmarking
Studies Research
User and Client Research
POV, HMW
Personas
User Journeys
Ideation, Concept Sketches, Prototypes
User Flows
Wireframes
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